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Jobs and Careers in the New Normal: A Systematic Review of GIG Work Research Since the Covid-Pandemic

Bhumika Ray* , Mohit Verma** , Manindra Kumar*** and Nikshit Gautam****

DOI: https://doi.org/10.62206/sajm.31.1.2024.29-59

PUBLISHED : 25 JUNE 2024

Abstract

This paper presents a comprehensive review of the gig work research since the pandemic. It highlights the changing nature of work, organization, and emotions focusing on the antecedents influencing gig work, and provides directions for future research and practice. A systematic literature review of 59 selected articles published from January 2020 to May 2023 was done. The theoretical perspectives of all the studies included were analysed followed by theme identification of gig work research, which includes work-life balance and well-being, digitalization and technology in the workplace, and lastly women and diversity. The antecedents identified were also categorized into individual, organizational, and social related attributes. The context in which gig work has been studied since the pandemic has also been identified. The top articles, authors, and journals were identified to understand the trend of the research work. Finally, the future research agendas are discussed, which are around the themes of: psychological contracts in the employment, long term implications of disruptions on gig workers’ well-being, and the impact of social and cultural aspects of the gig work research.

Key Words

Gig work, Work-life balance, Digital technologies, Psychological contracts, Post pandemic new normal, Systematic literature review

Author Biography

Bhumika Ray
Ph.D. Scholar, Indian Institute of Management Sambalpur, Odisha, India. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Mohit Verma
Ph.D. Scholar, Room Number 119, Faculty Block, Indian Institute of Management, Sambalpur, Odisha, India-768025. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Manindra Kumar
Ph.D. Scholar, Department of Commerce, Delhi School of Economics, University of Delhi, India. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Nikshit Gautam
Ph.D. Scholar, Indian Institute of Management Sambalpur, Odisha, India. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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