sajm






Generative AI and ChatGPT in Industry and Education: Perspectives from Students, Educators and Industry Leaders

Manisha M More* and Shivaji Bothe**

DOI: https://doi.org/10.62206/sajm.31.6.2024.9-28

Abstract

This research study investigates the perspectives of educators, industry leaders, and students on Generative AI technology, particularly ChatGPT. It addresses a research gap in understanding the varied attitudes and experiences associated with the technology. The motivation for this study stems from the need to explore the implications of Generative AI for education and industry. Using a mixed method approach, qualitative and quantitative data were gathered from 30 educators, 40 business executives, and 108 students of the total 178 samples through structured questionnaires. The data were analyzed using Natural Language Processing and Machine Learning to classify positive, negative, or neutral perceptions. Power BI and Python Programming were used for quantitative analysis. The findings reveal insights into the technology’s strengths and weaknesses, adoption purposes, challenges, and integration benefits, with significant implications for personalized learning and professional use. This study contributes uniquely to the field by offering a comprehensive understanding of the benefits, limitations, and future potential of Generative AI, aiming to disseminate the best practices for responsible integration.

Key words

Generative AI, ChatGPT, Natural language processing, Sentiment analysis, Perception analysis

Author Biography

Manisha M More*
Sr. Assistant Professor, School of Computer Studies, Sri Balaji University, Pune , Maharashtra. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Shivaji Bothe**
Asst. Professor, School of Computer Studies , Sri Balaji University, Pune, Maharashtra. E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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